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    Email: support@dawaiya.com Website: www.dawaiya.com For sales or partnerships, use the contact details available on the Contact Us page.
    Go to My Orders, select the order, and raise a support request. Our support team will investigate and assist you promptly.
    Yes. Business registrations and applicable tax documents are generally required for seller onboarding, subject to applicable laws and seller category.
    Yes. Manufacturers can create their own branded storefronts and sell directly to healthcare buyers across India.
    Yes. Dawaiya.com offers a dedicated veterinary healthcare category for veterinary clinics, hospitals, and professionals.
    Visit the Partner With Us page or contact our business development team to explore partnership opportunities.
    Yes. Hospitals, institutions, and healthcare organizations can request bulk quotations for large procurement requirements.
    We perform seller verification before onboarding. However, buyers should also review product details, certifications, and seller information before purchasing.
    No. Dawaiya.com is a marketplace that connects verified buyers and sellers. We do not manufacture products unless specifically stated.
    You can reach our support team through: Contact Form Email Support Phone Support Live Chat (when available)
    Orders can be cancelled before shipment, subject to seller approval and the cancellation policy.
    Delivery timelines depend on the seller's location, product availability, and shipping destination. Estimated delivery is displayed during checkout.
    Approved refunds are processed to the original payment method after inspection and verification, according to the applicable refund policy.
    Return eligibility depends on the product category, manufacturer policy, and seller terms. Please review the product page for specific return conditions.
    Yes. All transactions are processed through secure payment infrastructure with industry-standard encryption.
    We support secure online payment options. Available payment methods may include UPI, Net Banking, Credit Cards, Debit Cards, and other approved payment gateways.
    You can track your order from your dashboard using the tracking information provided after dispatch.
    Once a buyer places an order, the seller receives the order notification, confirms availability, dispatches the product, and updates shipment details.
    You can list: Medical Devices Medical Equipment Surgical Instruments Hospital Furniture Diagnostics Products Laboratory Equipment Veterinary Healthcare Products Dental Products Medical Consumables Healthcare Supplies
    Registration policies may vary depending on the seller category and current onboarding program. Our onboarding team will provide complete details during registration.
    Click Become a Seller, complete the registration form, upload the required documents, and our onboarding team will guide you through the verification process.
    Yes. Every seller must complete our verification process and submit the required business and regulatory documents before listing products.
    Manufacturers, importers, distributors, wholesalers, authorized dealers, and healthcare brands can register as sellers on Dawaiya.com.
    Our platform is designed for: Hospitals Clinics Doctors Diagnostic Laboratories Veterinary Clinics Dental Clinics Healthcare Institutions Pharmacies (where applicable) Educational Institutions
    Dawaiya.com is a B2B healthcare marketplace that connects hospitals, clinics, doctors, laboratories, veterinary professionals, and healthcare institutions with verified suppliers of medical devices, equipment, consumables, pharmaceuticals, and healthcare products.