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Privacy Policy

About Dawaiya
Simplifying Medical Supply
Dawaiya.com is a healthcare procurement and supply marketplace designed to simplify sourcing of medical products for healthcare professionals and institutions across India.
Established
2024
Founder
Sagar Madhwani
Platform
B2B Healthcare Marketplace
About Dawaiya
Established in 2024 by Sagar Madhwani, Dawaiya was founded with a clear vision of bridging the gap between healthcare providers and trusted suppliers through technology-driven procurement solutions.

Healthcare professionals frequently face fragmented supply chains, inconsistent product availability, pricing inefficiencies, delayed deliveries, and limited product visibility. Dawaiya addresses these challenges through a unified digital marketplace where buyers and suppliers can connect seamlessly and grow together.
Our Mission
To simplify healthcare procurement by connecting healthcare providers with trusted suppliers through a transparent, efficient, and technology-enabled marketplace.
Our Vision
To become India's most trusted healthcare commerce platform, empowering hospitals, clinics, laboratories, and healthcare professionals with seamless access to high-quality medical products and equipment.
What We Do
✔ Product Discovery & Comparison
✔ Supplier & Vendor Onboarding
✔ Procurement Management
✔ Order Coordination & Fulfillment
✔ Healthcare Product Awareness
✔ Secure & Transparent Transactions
✔ Digital Medical Equipment Sourcing
Who We Serve
Healthcare Providers
Hospitals
Nursing Homes
Polyclinics
Diagnostic Laboratories
Blood Banks
Ambulance Services
Medical Professionals
Physicians & Surgeons
Dental Practitioners
Veterinary Doctors
AYUSH Practitioners
Physiotherapists
Nurses & Paramedical Professionals
Healthcare Education
Medical Colleges
Nursing Colleges
Pharmacy Colleges
Healthcare Students
Platform Advantages
Trusted Supplier Network
Verified suppliers and reputable healthcare brands to ensure reliable sourcing.
Efficient Procurement
Reduce procurement time and simplify purchasing workflows.
Enhanced Product Discovery
Access a broad range of medical products and innovations.
Technology Driven
Smart digital tools improve communication, transparency and efficiency.
Nationwide Reach
Connecting healthcare buyers and suppliers across India.
Why Dawaiya Was Founded
Dawaiya was conceived from extensive experience in healthcare distribution and a deep understanding of the operational challenges faced by doctors, hospitals, and suppliers.

Procurement processes remain fragmented despite rapid advancements in healthcare. Dawaiya creates a digital ecosystem that simplifies procurement, enhances transparency, and improves accessibility across India's healthcare industry.
Our Values
Trust
Transparency
Innovation
Customer Focus
Collaborative Growth
Leadership
Sagar Madhwani
Founder & CEO
Sagar Madhwani founded Dawaiya Technology Services Private Limited with the objective of modernizing healthcare procurement through technology. With hands-on experience in healthcare distribution and operations, he is dedicated to building a scalable platform that enhances accessibility, efficiency, and transparency throughout India's healthcare ecosystem.
Company Information
Legal Name: Dawaiya Technology Services Private Limited

Brand Name: Dawaiya.com

CIN: U47721MP2024PTC071990

GSTIN: 23AAKCD9697B1ZE

Registered Office:
75 Swastik City,
MR-3 Road,
Dewas, Madhya Pradesh – 455001, India

Email: sagarmadhwani.founder@dawaiya.com

Website: www.dawaiya.com
Our Commitment
At Dawaiya, we believe that access to healthcare begins with access to reliable medical supplies. By simplifying procurement and strengthening connections between healthcare providers and suppliers, we are building a more intelligent, transparent, and resilient healthcare supply ecosystem for India.

Privacy Policy


At Dawaiya, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  1. Name
  2. Mobile number
  3. Email address
  4. Delivery address
  5. Prescription uploads (if required)
  6. Payment details (processed securely through payment providers)
  7. Order history

2. How We Use Your Information

We use your information to:

  1. Process and deliver your orders.
  2. Verify prescriptions where required.
  3. Provide customer support.
  4. Send order updates and important notifications.
  5. Improve our services and user experience.

3. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only with:

  1. Pharmacy partners to fulfill your order.
  2. Delivery partners for order delivery.
  3. Payment service providers to process payments.
  4. Government authorities if required by law.

4. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.

6. Your Rights

You may:

  1. Access or update your personal information.
  2. Request deletion of your account, subject to legal requirements.
  3. Contact us for any privacy-related concerns.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on the Dawaiya website.